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1. Information We Collect

AM Realty Solutions is committed to ensuring the privacy and security of personal and business data. This Privacy Policy explains how we collect, use, store, and protect information in compliance with applicable data protection laws.

  • Personal & Financial Information: Name, email, phone number, mailing address, payment details, billing address, and transaction history.
  • Cookies & Technical Information: IP addresses, browser types, device details, operating systems, and usage statistics. Users can manage cookie preferences through browser settings.
  • Usage Data: Information about interactions with our services, including pages visited, links clicked, and features accessed.
  • Employment Data: Resume, work experience, job applications, employee ID, payroll details, and performance records.
  • Business Data: Client project details, software usage statistics, and system configuration details.

2. How We Use Your Information

We use collected information to provide, manage, and enhance our services. Key purposes include:

  • Service Provisioning & Support: Delivering real estate services, software products, and customer support.
  • User Authentication & Security: Ensuring secure login credentials, access control, and fraud prevention.
  • Transaction & Billing Management: Processing payments, invoices, and financial reconciliation.
  • Legal & Compliance Obligations: Meeting regulatory and contractual requirements.
  • Marketing & Communication: Sending newsletters, promotional offers, and product updates (only with user consent).
  • Research & Development: Improving services, conducting analytics, and implementing enhancements.
  • Employee Management: Handling HR functions, payroll, training, and career development.

3. Information Sharing & Disclosure

AM Realty Solutions maintains strict confidentiality and does not sell, rent, or trade personal or business data. We may share information only under the following conditions:

  • With Authorized Service Providers: Third-party vendors supporting hosting, analytics, and IT infrastructure.
  • With Legal Authorities: When required by law, in response to court orders, or to comply with legal obligations.
  • With Business Partners & Affiliates: Limited data shared for collaboration on software development, CRM, and ERP integration.
  • For Cybersecurity & Risk Management: To protect AMRS' intellectual property, IT assets, and clients from cyber threats.

4. Data Security Measures

As an IT company, AMRS prioritizes data security through industry-standard protections, including:

  • End-to-End Encryption (E2EE): Data transmission is encrypted using SSL/TLS.
  • Multi-Factor Authentication (MFA): Mandatory MFA to access critical systems.
  • Role-Based Access Control (RBAC): Limiting access to data based on job roles.
  • Secure Cloud & On-Premise Infrastructure: Hosting cloud storage in compliance with ISO 27001 and SOC2 standards.
  • Regular Penetration Testing & Vulnerability Assessments: Conducting routine third-party security audits.
  • Data Loss Prevention (DLP) & Backup Policies: Implementing automated data backups and disaster recovery plans.

5. Data Retention & Deletion

AMRS retains personal and business data only for the duration necessary to fulfill business and legal obligations. The retention policies include:

  • Client Project Data: Maintained for project duration and three years unless otherwise agreed.
  • Employee & HR Data: Maintained 7 to 10 years to satisfy legal and regulatory requirements.
  • Website & Application Logs: Maintained for 12 months for analytics and security monitoring.
  • User Account Data: Retained until account closure, except where required for legal compliance. Users and clients can request data deletion by contacting privacy@AMRS.com.
  • Business Client Requests: Handled per contractual requirements and applicable laws.

6. User Rights & Data Control

AMRS acknowledges your rights regarding your data under applicable laws. Users can:

  • Access & Update Personal Data: Request access to their data and update incorrect details.
  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.
  • Request Data Portability: Obtain a copy of their data in a structured, portable format.
  • File a Complaint: Raise concerns about data privacy violations with regulatory authorities. Requests can be made via privacy@AMRS.com.

7. Updates to This Policy

This policy is subject to periodic review and may be updated to reflect changes in regulations or company operations. Users will be notified of significant changes through:

  • Email notifications.
  • Updates posted on the AMRS website.

8. Location Information

Our app may collect and use your device's location data in order to provide certain features and improve your overall experience.

What We Collect:

  • We may collect your device's approximate or precise location (based on GPS or network data) when you use features that require location data (with your permission).

How We Use It:

  • Displaying relevant content or features based on your location.
  • Enhancing app performance and security.
  • Providing location-based features within the app.

Sharing:

  • We do not share precise location data with third parties except as necessary to provide our services (for example, with analytics providers who help us improve app experience).

You can enable or disable location access at any time through your device settings. Some app features may not work properly without location access.

9. Contact

If you have any questions about these Terms, please contact us at Contact page.